That’s who we are
We started this business due to the frustration of working with companies who were mere servants of other companies, that responded re-actively not pro-actively. The partners in the firm, had their own businesses, that each used an outsourcing company that didn’t understand our problems, and needed to be told every detail. We just wanted a company that just get it without having to be told.
When there is a problem that pops up, it doesn’t only hurt you, it hurts my company, and my business at the same time. Rest assured, that by the time you see the problem we are already on it. This is not to say I can’t improve, but, it is to say, we’ve done a lot of the errors in our past, and fixed them way before you will.