Healthcare

Healthcare Outsourcing

Medical billing, transcription, patient support, and data operations — with HIPAA-aware workflows and dedicated teams trained on healthcare systems.

Industry Challenges

Problems We Solve

Common operational challenges in your industry that outsourcing with iSuporta addresses.

Revenue Cycle Leakage

Denied claims, coding errors, and slow follow-up cost the average practice 5-10% of revenue. Qualified billing staff are hard to find and expensive to retain.

Transcription Backlog

Physician dictations pile up, delaying documentation and billing. AI transcription helps but still needs human QA for accuracy.

Patient Communication

Appointment reminders, billing inquiries, insurance questions — patient communication is essential but takes staff away from clinical work.

Compliance Requirements

HIPAA compliance adds complexity to every aspect of healthcare operations. Outsourcing partners must meet strict security standards.

Example

How It Works In Practice

Medical Practice

Reducing Denial Rates for a Multi-Provider Clinic

Challenge

A 5-physician practice was experiencing 12% claim denial rates and 45-day average collection times. Their single in-house biller couldn't keep up with the volume.

Solution

iSuporta deployed 2 medical billing specialists trained on the practice's EHR system. They handled claim submission, denial follow-up, and patient billing while following HIPAA-aware protocols.

Results

Denial rate dropped to 4%
Collection time reduced to 28 days
Revenue increased 8% YoY
FAQ

Common Questions

Are your teams HIPAA compliant?
Our healthcare teams follow HIPAA-aware workflows. All team members complete HIPAA awareness training, sign BAAs, and work from our secure facility with appropriate access controls. We recommend discussing specific compliance requirements during consultation.
What EHR/PM systems do you support?
We support eClinicalWorks, Athenahealth, Kareo, AdvancedMD, DrChrono, NextGen, and most major systems. Your specialists get direct access to your system.
Can you handle specialty-specific billing?
Yes. We can recruit and train billing specialists for specific specialties including cardiology, orthopedics, dermatology, mental health, and more.
How do you ensure patient data security?
All healthcare team members work from our managed facility with secure network access, clean-desk policies, and monitored workstations. No work-from-home for healthcare accounts.
Get Started

Need Healthcare Operations Support?

Get dedicated medical billing, transcription, and support teams with HIPAA-aware workflows.