Legal

Outsourcing for Law Firms

Dedicated teams for legal transcription, client intake, document processing, and administrative support — with the confidentiality law firms require.

Industry Challenges

Problems We Solve

Common operational challenges in your industry that outsourcing with iSuporta addresses.

Transcription Backlog

Depositions, client interviews, and court recordings need accurate transcription. AI tools help but legal terminology requires human verification.

Client Intake Volume

Screening potential clients, collecting information, and scheduling consultations takes significant staff time away from billable work.

Document Processing

Legal documents need meticulous organization, indexing, and processing. Errors can have serious legal consequences.

High Staffing Costs

Legal assistants and paralegals in the US command high salaries. Administrative overhead reduces the firm's effective billing rate.

Example

How It Works In Practice

Law Firm

Reducing Transcription Costs for a Litigation Firm

Challenge

A mid-size litigation firm was spending $8,000/month on transcription services from a US vendor. Turnaround times of 3-5 days were delaying case preparation.

Solution

iSuporta deployed a dedicated legal transcriptionist trained on legal terminology and formatting. Using AI-assisted first-pass transcription with human QA, they achieved faster turnaround at lower cost.

Results

Transcription costs reduced 65%
24-hour turnaround achieved
99.5% accuracy maintained
FAQ

Common Questions

How do you handle attorney-client privilege?
All team members sign comprehensive NDAs and confidentiality agreements. They work from our managed facility with secure access controls. We discuss specific privilege and confidentiality requirements during onboarding.
Can transcriptionists handle legal terminology?
Yes. Our legal transcriptionists are trained on legal terminology, court procedures, and standard legal document formatting. They handle depositions, hearings, client interviews, and attorney dictation.
Do you offer client intake services?
Yes. Our agents can handle initial client screening calls, collect intake information, schedule consultations, and manage basic case inquiries according to your firm's protocols.
What about document-intensive work?
Our data entry and VA team handles document indexing, scanning/digitization, court filing preparation, and case management system data entry. They work in your document management platform.
Get Started

Need Legal Support Staff?

Get dedicated transcriptionists, intake specialists, and admin support for your law firm. Ready in 2 weeks.