Why Outsource to the Philippines? 10 Key Benefits
In spite of the pandemic, the Philippines remains a cost-efficient outsourcing destination because of the low cost of living.
In the States, you would have to pay $25 or more to find a decent accountant or bookkeeper and the same rates may apply if you want to hire a personal assistant.
Trustworthy outsourcing providers however can give you the same quality of service for just $10 per hour and therefore still pay your remote employee twice more than the average Filipino worker makes – this ensures happy and highly motivated employees.
Filipinos like Netflix and Disney! They’re exposed to Americana and chic cultures and Instagram and Twitter.
Therefore, they can act and think like Westerners.
Now, you might argue that even Indians and Koreans are Western-oriented?
That may be the case, but Filipinos are fairly well trained in English in their formative years.
And the best call centers in the Philippines give them proper training to refine their English to sound like a neutral, native speakers.
More often than not, you won’t be having a problem with a customer service representative with a strange accent.
The Philippines literacy rate is 90% while Filipino fluency in English is at 70%.
Filipinos are not just Yes Men or Yes Women!
And they don’t just want to earn a quick buck.
Many Filipinos are great leaders and they want to take advantage of their knowledge and guide you in better directions aside from just taking orders from you.
If you want total control of your pipeline?
That’s great, but more often than not, you can find Filipinos who have a combination of the technical and creative – and that is essential in customer service, eCommerce, telehealth, and even backend data and number crunching such as Virtual Assistant outsourcing.
Access to Pool of Highly-Skilled and Talented Workforce
Outsourcing companies often can pool highly skilled and talented employees.
Many Filipinos are college graduates, some have MBA’s or are Masteral candidates so you won’t be getting fake rock star freelancers like you do when you’re pooling on your own on the Internet for remote workers.
You may also hire people with managerial experience, often admin employees turn to the BPO industry for greener pasture because of how the arrangement pays off.
If you want to work with your outsource employees in the day?
We can have night shift workers in here if you’re in America.
If you want them to work while you’re sleeping? Then you can get day shift workers.
If it’s in the UK you can hire mid-shift workers and in New Zealand or Australia, there is very little time difference.
Outsource workers are trained to work across different shifts so choosing your worker’s shift is optimal if you want to interact with them hands-on or at least supervise them in certain phases of your program.
This type of flexibility is something you probably won’t get if you’re hiring freelance.
The outsourcing industry in the Philippines has government support.
In fact, many BPO companies in the Philippines such as iSuporta is PEZA-accredited company that has long been overseeing the BPO industry ensuring quality standards and a legitimate way to have a remote office abroad without having to worry about legalities and red tape.
Data Privacy and Security Regulations
The Philippines also has the proper Data Privacy and Security Regulations which will ensure the free flow of your information and data with your outsourcing company’s rights to safeguarding it and protecting it with software and IT infrastructure which will ensure the unimpeded flow of your digital assets to you.
If you pay your workers high, they get motivated to give it their all.
More of then than not customer service representatives and virtual assistants are willing to go beyond their call of duty because of the great pay that BPO outsourcing in the Philippines affords them.
They contribute their own ideas and this is what the gift of outsourcing Philippines can give to small business owners who want committed workers.
Reduced Tax Burden and Legal Liability
Guess what? Since you’ll either be paying for an ala carte employee or a remote team?
You only get what you pay for!
There are no hidden costs and since this is an outsourcing arrangement this reduces your tax burden and overhead because you’re offshoring your operations!
Here in iSuporta. we fulfill government remittances and Philippine labor laws so you don’t have to worry about your outsourcing practice becoming illegitimate or below the line in any way at all.
Outsourcing with the right company can allow you to gain the resources and infrastructure that BPO has.
You don’t have to worry about spending for licensing software, computers, office space, and overhead.
Your outsource company is your office for hire.
And this is why many have sought the advantages of outsourcing because not just the staff but the equipment are given.