General Virtual Assistant Tasks
1. Email management
This is vital.
If you’re going to be working with a lot of clients, you may or may not have emails that generate leads!
Hiring a VA to get these things organized can go a long way in making sure that your work is done in a timely manner and that you can attend to valid email concerns.
2. Taking calls
When you’re asleep and when someone calls who’s going to attend to them?
A virtual assistant can allow you to make certain that all of your leads are coming in and every possible client is attended to.
They can take calls and make sure your stakeholders are satisfied.
3. File management
These can get rather sticky if you’ve had a lot of files and photos on your computer and you can’t keep track of them.
These very menial tasks are something you may ignore but having them taken care of by a good VA can go a long way in establishing a streamlined workflow.
4. Customer follow-ups and questions
After you’ve closed a sale, you may want to keep track of how a customer is doing.
Customer follow-ups can also be advantageous in that they can allow you to get feedback from your clients and make the necessary changes to your operations if there is ever a need to.
5. Social media posting and updating your account
If you’re selling on Instagram or Facebook, then your VA can very well attend to these and even perform customer service tasks such as live chat support.
They can connect you with customers in a more intimate way.
If you train them about your product or service, VA’s can very well take center stage when new requests are coming in so you can focus on research and development.
If you need sales and marketing copy, you can find a savvy VA to write these for you.
A good virtual assistant takes in your brand and knows how to present it to pending customers.
7. Project management
Project management is one of the highest functions you can assign to a virtual assistant.
If they are able to liaise between you and fellow employees, colleagues, and clients, it will create a much faster pipeline.
You can make them into co decision-makers or they’ll give you a summary of transactions, customer behavior, Google analytics, and other updates on your timeline which allow you to make more efficient operational choices.